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Privacy Policy

Privacy Policy

Effective Date: March 24, 2026

Last Updated: March 24, 2026

At Joli Travels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our travel services.

1. Information We Collect

We collect information that helps us provide a personalized travel experience for you:

  • Personal Identity: Name, age, and gender.
  • Contact Information: Phone number (WhatsApp), email address, and home/billing address.
  • Travel Details: Passport details (for international tours), food preferences, and medical requirements (if relevant to your trek or tour).
  • Technical Data: IP address, browser type, and device information collected via cookies for website optimization.

2. How We Use Your Information

Your data is used strictly for travel-related purposes:

  • To process and confirm your bookings (Hotels, Volvo, Flights, etc.).
  • To send you itineraries and updates via WhatsApp or Email.
  • To provide 24/7 on-ground support during your trip.
  • To improve our website performance and user experience.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share necessary information with trusted third-party partners to fulfill your travel arrangements:

  • Service Providers: Airlines, hotels, and transport coordinators.
  • Legal Requirements: We may disclose information if required by Indian law or government authorities (e.g., for permits in restricted areas like Rohtang Pass).

4. Data Security

We implement industry-standard security measures (SSL encryption) to protect your data from unauthorized access. While we strive for 100% security, please note that no method of electronic transmission is completely infallible.

5. Your Rights

Under the Digital Personal Data Protection (DPDP) Act of India, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate information.
  • Request the deletion of your data (subject to legal or tax retention requirements).

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.

7. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact our Data Grievance Officer:

Joli Travels 📍 Manali, Himachal Pradesh, India

📞 Phone/WhatsApp: +91 82194 65017

📧 Email: harshjolikothi12@gmail.com